hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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hannah gadd
I ordered from HC

I ordered from HC , it’s the first time in a while Because who they use as couriers, so I was told to order by phone which I did, my order was sent to the post office, but Amazon didn’t leave the proper instructions so I could pick my order up, I’ve ordered Chocolate and Latte aswell as drinking Chocolate, so it came to over £60 but now it’s stuck in a post office, all because Amazon managed to mess it up again, even by getting it sent to the post-office, I can see they’re not popular so why do H C keep using them yet still charge what they use to charge for Royal Mail?Hotel Chocolat is a great company but I gave 1 star due to they’re couriers, and I still don’t have my items.

1
Date of experience: Aug 27, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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