I specifically chose this company because it offered next day delivery. I paid extra to ensure that this would happen, as it was for a birthday.I then got a message from their Amazon delivery 'service' saying it would be delivered a day late, but if it didn't arrive after that, I could then contact Hotel Chocolat. Why did I have to wait to contact Hotel Chocolat, when they'd already not fulfilled what I'd paid extra for?The whole point of my ordering was to get next day delivery. I don't know if I can be bothered to ask for a refund for the next day delivery charge. I just won't buy from them again.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
