Nice product but at a high price and being a subscribed member gets you no discount other than free delivery.I recently moved house and changed my address on the website, app and on all the subscriptions and yet 2 weeks later my subscription still arrived at my old address. When contacting hotel chocolate they said they couldn't do anything to help other than give me free delivery on my next subscription order which you already get anyway!! Pretty rubbish service really. Another subscription didn't get processed at all as there was an issue with the payment; rather than trying the transaction again like any other company, the order simply ceased to exist. Will not be using them again.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
