hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Joanna Patterson
cowboy delivery service

Love the velvetiser and chocolate sachets. However I do not appreciate Amazon your courier delivering late in the evening and failing to deliver to my door but dumping my order 3 floors down in my block of flats. A kind neighbour spotted the box and brought it up to me, when I said that it was from Hotel Chocolat he made the remark "why is a quality company using Amazon with their reputation for poor delivery". Exactly the question I asked myself when the box was so warm that the chocolate flakes in the sachet I opened had become a solid clump. If this happens again I shall stop my subscription and source something similar elsewhere. ORDER NO: OG74570301 of 07/07

1
Date of experience: Jul 10, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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