Parcel was 'delivered' by Amazon courier and left on the step by the front door. My sister received a text message to say it has been delivered. She went downstairs within a few minutes and it was gone. This seems to be the norm these days - couriers leaving packages unattended rather than handing them over in person. So my sister didn't receive her birthday gift and I have lost money on overpriced chocolates and the "delivery" charge. I expect Hotel Chocolat to reimburse me and stop using these feckless couriers. Never had a problem with Royal Mail (touch wood). Lazy couriers/drivers are a big problem. I have raised such an issue just the other day with Parcelforce who driver left a parcel containing dangerous goods near the roadside when they could have easily come to the door and hand it over. UPDATE: My sister has seen a photo taken of delivered package by the courier. However, the photo is not of the front door of my sister's flat. The package was delivered to the wrong bloody building!! God knows where it is. Can't couriers read address labels?
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
