hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Laurence B.
Not as advertised

Ordered the Father's Day box at £45.Delivery was on time but without the sleeve on the box that made it Father's Day!Also the website made it impossible to get the box delivered to an address orher than the billing address. My husband tried three times but eventually gave up. I tried, knowing the problem he experienced and did think I had managed to get the delivery address as a gift recipient but once I had gone through the payment page the address reverted to mine as the billing address.Totally frustrating.This would have been slightly less so had the product been as described with the gift sleeve.All in all a waste of my time and money. Could have picked up some artisan chocolates locally and taken them to Father myself - as I will have to deliver these myself anyway.

1
Date of experience: Jun 13, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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