Ordered a box of Everything Sleekster with Birthday Balloons Sleeve. Paid extra for delivery on a named day as it was for a 60th birthday. Got an email the evening before the expected delivery to learn that Amazon was in possession of the chocolates and that they would deliver them the day after I paid for. The recipient would not be there on that day so would not get the present for some days after the actual birthday. Phoned Hotel Chocolat. The individuals I dealt with were very helpful but in reality could do nothing but make a refund. So my point is that they cannot really be relied on for special events. Disappointing from what I supposed was a quality company. Beware.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
