hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Dean Clark
Courier lets you down.

I would give 5 stars for the prompt delivery and the quality of the chocolates. However, the delivery driver left the box at my front door and scuttled off across the road to deliver another parcel. Luckily, I had just returned from a morning out and picked the box up immediately. I pointed out to the courier that the label on the box said not to leave in direct sunlight (which he had). I was told he didn't have time to read everything on his deliveries as he had 300/day to get through. This is Amazon's problem. And it's not the first time this has happened as I have a standing request that all deliveries be left at the back door, out of the sun and away from prying eyes - but it all depends on who the courier is. Some comply, some don't

3
Date of experience: May 10, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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