Quality of the product (chocolates) is not in question. Always love the dark chocolate & I choose products I know I'll like. Amazon is the only fly in the ointment - I paid for Next Day delivery when I placed the order. When the order didn't arrive as it should have done I checked tracking - 2 days away still? The order was already 2 days after ordering in the evening. Requested to Hotel Chocolat that the Next Day delivery charge was refunded - the order turned up the next day. Not impressed with Amazon as a distributor for Hotel Chocolat. They could well be dragging the brand down.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
