I can not complain about hotel Chocolat, however… they use Amazon for delivery. I was out and the parcel was put through the toilet window. I came home to find my box of chocolates in the toilet! Not easy to leave a negative review with Amazon so seeing as they use Amazon as their courier how can the blame fall on anyone but them? When I pay for delivery I don’t expect them to use a company that I should be entitled to a free delivery with anyway because I have prime membership.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
