On the 19/4/25 I posted a review on a large ostrich Easter egg I purchased from hotel chocolate. This purchase was made over a Neuhaus Easter egg I considered purchasing for my family due to one specific detail of advertising by hotel chocolate. On the packageing it stated one half was crispy cookies puffed rice and the other half was crispy feuilletine, this was a total false advertisement to sell the product and extort £90 from the hard working general public by Not using feuilletine on the 2nd half of this very expensive product. Some might say more fool me and that's a fair point but I wrote my review not for financial gain but to highlight again how enticing the photography was for me to part with my hard earned cash to what me and my family actually got inside the fancy tin. There has been many back and forth in emails instigated by hotel chocolate to come to some sort of resolution in this matter subsequently ending in a £10 e voucher being issued. I never asked, wanted or sort finances from hotel chocolate but went along and responded to all emails sent to me out of curiosity. I have no idea weather I'll use this voucher, but I know I'll be purchasing from Neuhaus in the future and giving hotel chocolate a miss. Just a thought I wonder if it's Mars's strategy to false advertise on there products
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.