hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Geraldine Leong
I have been purchasing the mix and match 3 slabs for £13.95, for the past month. What I did not rea

I have been purchasing the mix and match 3 slabs for £13.95, for the past month. What I did not realise was that I was not saving anything by purchasing 3 bars instead of 1 bar.

1 bar is £4.65.

I mentioned this to the cashier in the Uxbridge branch, who said to me that was the price from headoffice. When I left, what I did not like was that the other employee sniggered and both employees thought it was funny.

What is the point of misleading customers with a sign saying 3 for 13.95, 5 for £23.95 and 10 for £46.50.

I did buy one slab instead of my three this time, and would prefer hotel chocolat not to mislead customers.

1
Date of experience: Mar 03, 2026

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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