This company has caused an immense amount of distress in my life since July 2025. From the extremely pushy representatives to the company's dishonest practices, it is the worst company I have ever come across. I never even tried the products due to an emerging health concern and RETURNED everything UNOPENED within the 30 days. I have in WRITING that my account would be canceled. Despite this, I have continued to be charged monthly for oils for a machine I don't even have. I also received a refund for my initial purchase, proving they received the products too. After believing the situation was resolved, a LARGER machine shows up at my door that I DID NOT AUTHORIZE OR SIGN FOR—Forcing me to continue communicating with them. I returned that machine completely unused as well. I sent a detailed formal dispute in November after continued charges and lack of resolution. The response I received was: "Yu did not get a follow up because we had a really bad huracane and we was off work for over a week that the reason you did not get no follow up".
That is the exact message I received—spelling included.
I have documented everything and have proof of all statements made.
Do not do business with this company.
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