I interacted with this business in a professional, trade capacity rather than as a retail customer. Based on that experience, there are significant concerns regarding transparency, conduct, and payment practices.During the period of engagement, this company relied on external third-party manufacturers for the production and delivery of its beds. Despite this, the business continues to present itself publicly as the manufacturer, which is misleading and does not reflect the operational reality experienced by suppliers.More seriously, when the commercial relationship ended, substantial sums remained outstanding. Despite repeated requests and opportunities to resolve the matter amicably, payment was not made. This left the supplier exposed financially and disrupted operations.Accurate representation and timely settlement of invoices are fundamental standards in any trade relationship. Unfortunately, based on direct experience, these standards were not upheld.Other suppliers, manufacturers, and trade partners should exercise extreme caution and conduct thorough due diligence before entering into any agreements with this business.
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Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.
