Just trying to speak to someone is a night mare , I have tried 2 of thier hotels been on hold for a long time told by automated system that eryone is to busy to answer and I cant even get to speak to reception. I then tried there team contact line which was even worse . I understand that the interenet is the way to go but to be honest if you cant be bothered to answer the phone then the rest of your servcie must be equally bad. I have stayed with them before and I do not normally write bad reviews but the fact that you are uncontactable is very very frustrating. I know its a radical concept but Come on Guys get someone to actually answer the phones you may even get more business !!
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