I specifically asked for a room with the hot tub and was told it was available and I paid extra for that room when I arrived at the hotel it was not available so I paid double for a basic room and can’t get a straight answer out of anyone at this company to get a refund when I called about being charged for the room with the hot tub and it wasn’t available they told me that that was just a special request that I paid double for. Wtf???
Claim your business profile now and gain access to all features and respond to customer reviews.
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
