I made a telephone reservation today. Jessica was very kind. She spoke with a soft voice and politeness. I mentioned my spouse had Hilton Honors but that I didn't have the number available, she was able you give me the discount anyway. Politeness. Kindness and listening to the guest matters. Thank you! Signed: a happy guest
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HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.