This place is a joke. Unfortunately my grandmother passed. My kid booked a room for the trip for her Funeral. Wrong dates, canceled it 4 hours after booking. They took the money anyway and said all well. Wife was upset about our kids money, and she booked the room. Tears in her eyes, mistyped the dates, try to cancel it after we already had the Funeral, 2 weeks out and that one was denied. Best part was if you get the insurance you can change or cancel. Still took the money anyway and started basically it was out loss. Extremely disappointed and will never use hotels.com again, and I will be getting friends and family about this.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hotels.com is the place to go, if you’re looking for a place to stay. We really love travel and we know you do too. That’s why we make it really easy to book with us.
With hundreds of thousands of places to stay around the world and 90 local websites in 41 languages, Hotels.comhas it all, so whether you’re looking for value in Vegas, treehouses in Thailand, or villas in Venice, it’s all just a click away.
And with our “reward-winning” loyalty program you earn free nights while you sleep* and get access to instant savings like Secret Prices…what could be better?
* Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.See more