I had a check-in scheduled at a hotel near the airport for 7 am and arrived at 6:30. The front desk staff mentioned they would notify me once housekeeping confirmed my room was ready. However, when I checked back at 7:15 am, the staff member was leaving for a shift change without updating me. This was quite frustrating, especially since I was already very tired. Additionally, the bathroom sink was not functioning properly—overall, it felt like a basic hotel experience, which was a bit disappointing for this brand.
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