I redeemed Swiss Miles & More mileage for car rental and was referred to Hotels & Cars by Rocket Travel as their agent. They carried out the transaction involving their own agent in Mexico (ACE Rental Cars, Cancún) who did not provide the service and turned out to be crooks, too. Thus, I not only spent my mileage for nothing, but also had my entire trip planning and stay ruined. Rocket Travel now refuses to compensate for the loss, distorting the truth. I strongly discourage everybody from using this agent!
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