Paid for a hotel 2 hrs away from my home, for 2 nights for me and my daughter so that I could start a new job. The hotel requested an additional $100 in person that I couldnt afford, they and hotel tonight refused to issue me a refund- with HT recommending I borrow the $100. It left me and my daughter stranded and I had to drive back home two hours away in the middle of the morning and I could not start my job with my five-year-old in the backseat. I do not recommend they caused me to lose my money as well as have to drive back home two hours away as well as to lose a job that paid $26.50 an hour. all fees should be listed on the site when you book the hotel those additional fees were not. They even acknowledged that they did not know anything about additional fees at that hotel. I also do not recommend using the best western as they are ghetto.
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