While booking a room I noticed that it specifies the room type will be determined by the hotel. I assumed that this simply meant what size bed we would have. Upon checking in at the hotel, we were told our reservation was for a smoking room which is completely unacceptable to us. In order to change to a non-smoking room, I had to pay an additional$22. Never again!
Claim your business profile now and gain access to all features and respond to customer reviews.