hoteltonight.com

1.3
1.3 Based on 174 reviews

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Vicary Morgan
Hotel Tonight cost me $400-$500 for NYE

I reserved a booking through Hotel Tonight with WG Creole Hotel 1850 for $178. The hotel apparently cancelled the booking and emailed Hotel Tonight, but HT never told me and NEVER REFUNDED ME MY MONEY. Now I am stuck trying to find a hotel last minute in New Orleans for New Years Eve!!! A romantic, affordable trip has now jumped from $178 to $400 -- all because Hotel Tonight messed up my booking and then failed to let me know that they had messed up my booking. Oh, did I mention THEY STILL HAVEN'T REFUNDED ME MY MONEY? What an awful site and slow customer service support. They haven't emailed me back from my complaint either. DO NOT USE. STAY AWAY.

1
Date of experience: Dec 26, 2019

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