Beware beware beware ! Horrible company, scamming at its finest. Not only are additional fees added at the end of the booking which pretty much defeats the purpose of using them, their non refundable policy they stand on 100% and that alone is absurd. Situations occur and they could at least honor a 1 time exeption but they will not! Absolutely beware of this company, after my last booking which I was a long time user and felt that some type of loyalty reward would be given. They would not honor my refund after I advised them I simply needed to switch the hotel and was willing to rebook with a different location thru them. I spent an hour trying my best to get them to do a one time exeption and the supervisor pretty much told me absolutely not. I will never book thru them and I will never recommend them to anyone!
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