If zero was an option, that is what I would post. Someone created a fraudulent account on Hoteltonight.com and used my credit card to purchase hotel stays x 2 in a matter of 3 days. I called the company immediately when I saw the posted charges, was advised that a fraud team would contact me in 24 hrs. Received NO response, and call again 3 more times daily, until finally, an agent provide me an email address to send proof of the credit card purchases to the theft team. I received a response back within an hour that the charges were deemed VALID and I would not be reimbursed. They refused to escalate the concern to their security, would provide NO phone/direct contact to call. To be clear, I did NOT have and never did have an account with HotelTonight. They had zero interest in resolving the issue/crime. I would not trust a company who perpetuates criminal activity with credit card fraud, and who doesn't seem to any way to escalate fraudulent charges to victims of such theft. So long as they are getting paid, they seem to have no concern for how or who is victimized by accepting criminal charges that are reported.
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