This company needs to be avoided. They are not worth dealing with. My wife needed major abdominal surgery so I canceled my trip but they refuse to refund my money. They are not compassionate nice people. All they care about is grabbing your money. You are better off dealing with the hotel themselves rather than this sleazy outfit. Hopefully I get a few people to stop using them. I wrote 5 emails to them with the same results. Their management is inflexible and refused to waive the money for my stay. Today was supposed to be my first stay but instead I’m home with my wife who has 30 staples in her abdomen. They are a lousy company. AVOID THEM
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