I would give this company 0 stars if it were a choice. I booked a room through the Hotel Tonight app for 2 nights. I wasn’t able to check in before the cut off on the first night so they canceled my booking and would not refund my money. I was out the money for the two nights and wasn’t able to check in for the second night. Essentially paid for a room and didn’t even get to use it. Do not use them. They are a scam and their customer service is a joke. They will tell you they will work on it and call you back. I’m pretty sure they just wait 30 min and call you back stating there is nothing they can do. Every time I called this was the response I received at exactly 30min on the dot every time.
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