hoteltonight.com

1.3
1.3 Based on 174 reviews

...

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WR26
STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY. I booked a room in a hotel nearby the hospital where I was to have a procedure. The day of the procedure they sent me a note saying the booking was a mistake and wouldn't be honored. Minimal apology and their idea of "exceptional customer service" was to tell me they would refund my money. I ended up 13 miles away from the hospital thanks to their incompetence

1
Date of experience: Oct 11, 2023

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