I wish I could read the reviews before I made booking.I booked a standard room in a hotel and it ended up to be a caravan on the rooftop and I wasn't able to sleep due to loud noise from the clubs downstairs. Hotel tonight provided wrong information and deceive me to book the room. I also personally talked to the receptionist and she told me there is no other room available. If I knew the room beforehand on Hotel tonight, I wouldn’t book it. It’s seriously deceiving customer, I’m surprised that as a marketplace, they don’t control what hotel post on the app. This is false advertising. On top of that, their customer service team had really bad attitude towards me and shout to me over the phone. They kept claiming there's nothing they can do. Never use them again.
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