Horrible site. Booked a room at Super8 in Henrietta, NY. Got there and was told I was in a smoking room, which I would never select. At first hotel said they could do nothing because it was prepaid. Had me call customer service at Hotelstonight.com. What a joke. Said I selected smoking room, which is untrue and confirmation showed that. Thank goodness the hotel manager was at the front desk when this was going on. He fixed the problem and will no longer work with this app. He said always call the hotel to see if they can match the rate
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