I mistakenly booked the wrong Fairfield Inn in Jacksonville when I had intended another property across town. Although I called Hotel Tonight instantly, they refused to help me, saying that "by contract" they could not cancel or move reservations. Fairfield Inn was sympathetic and did not bill me, but said Hotel Tonight's "by contract" excuse was a lie. Hotel Tonight charged me ultimately for the reservation I never used. Also, Hotel Tonight's price turns out to be the same as offered directly by Fairfield Inn -- their "bargain rates" are an illusion. Lesson: avoid this scamming third-party app and book directly.
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