hotelvalue.com

1
1 Based on 160 reviews

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Andy Walker
Completely misleading

Completely misleading. I thought I was booking directly with the actual hotel. Made reservations in May for late October. The $797.23 was charged to my account within a few days, which had never happened before, months in advance. I called the hotel only to find out I didn't have a reservation with them. When I tried to cancel, I learned it was non-refundable. That information wasn't readily available when I booked. I made sure I could cancel in case of unforeseen circumstances. Now, I'm here, and the room has rust in the refrigerator and dishwasher door, which is visible. The dishwasher is dirty. I had to get a plunger the first time we flushed the toilet. Please be cautious. You may need to contact the hotel directly to ensure you have the correct place. The images were displayed as if legitimate. Beware.

1
Date of experience: Oct 27, 2025

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