I've been without a washing machine for 12 days now. It's only 5 months old. It's impossible to get through and speak to a person. Awful customer service.We had an engineer come out last week, he didn't have the part. Part out of stock and needs to be ordered in. We wait a week and the morning he's due back, get a text saying the visit has been cancelled.I've tried ringing, after answering all the automated questions, get an automated response that they can't answer the phone and they cancel the call. I've tried the chat function, its a robot and again it goes nowhere.It's incredibly frustrating. We have three small children and need a working washing machine.
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