I am absolutely shocked and disappointed with Hotpoint. My oven, which I only purchased in July, suddenly exploded without warning. The glass door shattered violently, sending sharp pieces all across my kitchen. My grandson was in the same room at the time — thankfully he wasn’t crawling nearby, or this could have been a serious injury.The explosion ruined the entire meal I was cooking, created a huge mess, and left me extremely shaken. This was a genuinely traumatic and dangerous incident.When I contacted Hotpoint, all they offered was a repair. No compensation for the expensive meal that was ruined, no acknowledgment of the distress or the risk involved, and no gesture of goodwill whatsoever. Considering how serious this was, I expected far better from a major appliance brand.I’m extremely disappointed with Hotpoint’s response and the lack of accountability for such a dangerous fault.
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