Impossible to speak to a human in the support team: the phone line says there's no one to pick up the call, you can't email them directly and they just stop responding on Whatsapp. They have replied to this review telling us to get in touch, but there isn't anyone responding. I think it's appalling that they will give you a generic reply on TrustPilot this quickly and yet no one responds to support queries.We've been waiting for repair parts for weeks. They send different engineers every time who all disagree on what's wrong, causing mounting delays. Every extra week without news from them is costing us +£65 in laundry services.
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