AVOID HOTPOINT! 10 year warranty on parts- But charge nearly £200 call out for the engineer labour charges! To maintain the warranty. Then they’ll just cancel your booked engineer appointments. Only took 3 appointments and 11 days for them to actually attend. No complaints department, they just log the complaint at customer service and you’re advised you’re not going to hear anything back from HOTPOINT! Outrageous behaviour from a company!
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