This is my second report. A technician visited at 10:30 am, scheduled for midday. He checked his computer to analyze the issue with the machine, even though it lacks Bluetooth or WiFi capabilities. He informed me that there was no fault with the machine, but it fails to finish the cotton program with one minute remaining, wasting electricity and water until we return home. The engineer claimed it was due to the amount of laundry we were doing, but we followed the instructions for the cleansing cycle and only loaded around 6 kg afterward. He insists there’s nothing wrong with our new machine from the seller. We even found a rusty safety pin in the seal a week ago—definitely not ours! My frustration is growing, and I can't reach the support team to lodge a complaint since the repair window is still from 12 to 6 today. This is now two weeks post-delivery!
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