Come April 2026 I will have been a Hotpoint Customer for 46 years !. This afternoon 04/02/2026 I have spent One Hour Forty Five Minutes on the Phone and Online trying to book a repair. Hotpoint cut me off several times on the phone and online I was asked a catalogue of questions that Hotpoint should have already had the answers too such as who is your appliance insured by, how old is the machine , what is the model number, what is the industrial code, the whole setup is a complete joke!. When Hotpoint was a British company this was done with a 3 minute phone call !.
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