hotpoint.co.uk

3.9
3.9 Based on 160 reviews

...

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Alan Wiseman
Today 16/02/2026 I had a booked appointment between 07-15am and 10-00pm for a repair to my Washing M

Today 16/02/2026 I had a booked appointment between 07-15am and 10-00pm for a repair to my Washing Machine. It is now 10-48pm and there has been no phone call from the Engineer to say he is coming or email from Hotpoint to say that the Engineer is on his way either. Hotpoint certainly know how to alienate their loyal customers !. I wonder what I am paying a Monthly Service Plan Fee for !.

1
Date of experience: Feb 16, 2026

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