Bought a tumble dryer from Hotpoint and u can honestly say I’ll never touch Hotpoint again. Belt has broken three times and I have complained only to be told I need a 4th breakdown before it can be discussed with the engineer???!! If the machine is faulty how come I can’t complain until 4th repair, if it’s faulty it’s faulty! Good job I took insurance out or it would have cost me a fortune plus having to have time for engineer visit, never ever buy Hotpoint or whirlpool again disgusting customer service.
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