I have had a mixed bag of experiences with Hotter, the best being their Seasons Slippers. Top class! Overall I notice the quality of Hotter shoes dropping over the past 2-3 years. The cushioning of the insoles is not as luxuriously comfortable as it used to be and the leather often too hard, especially around the edges. I have been sent faulty shoes several times and had disputes about who pays for returns, but the disputes have been resolved at company level, never needed to escalate. I still hope the company will recover and resume their top quality production of shoes you would never wish to take off. One thing they should stop doing is stop sending customers catalogues when they (me anyway) have deliberately opted to NOT receive them when ordering online.
Claim your business profile now and gain access to all features and respond to customer reviews.
Enjoy great British design and quality with our stylish and comfortable range of footwear for men and women. Discover the full Hotter collection today.
