I have been a customer of Hotter for 30 years and have always been completely satisfied, however, my recent purchase was a great disappointment. I normally order 2 pairs of Shake, one wide fit and another in extra wide fit as on occasion I suffer with fluid in my feet. On this occasion I purchased Shake redcurrant nubuck same size a usual 7 extra wide fit in the sale. My feet being without fluid when they arrived I eagerly tried them on, well tried to get them on, so narrow and the nubuck was so hard. I really could have cried as these extra wide shoes were the only ones that were comfortable when my feet are swollen. I am hoping its only a fluke and will try a full price leather shoe, I am keeping everything crossed as I won't know what I will do for shoes if they are too narrow. There are so many people like me Hotter, please help.
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