I’ve bought several pairs of shoes and ankle boots from Hotter recently and I find them more comfortable and easier to wear straight out of the box ( unlike other shoe retailers) as long as I buy the extra wide-fitting. So I’m delighted with that. On the slightly negative side, the fabric pull tabs on my blue denim suede Chase II trainers have both spontaneously detached in my hand - one after only a couple of wears and again on the other shoe after a few weeks of intermittent wear. I’ve managed to sew them back on, but surely these tabs ( to open the zips) should be made more robust?
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