Disgraceful service. I have an 89 year old auntie who was not able to return the she’s that didn’t fit her. She’s in a care home and I live 3.5 hours away. Money is key for her but we are about 3 weeks out of the return period. Shoes are still selling at full price but they would not even exceptionally help with a return. These are not cheap and she’s only got a small pension. I think this is poor that an exception cannot be made. I do not recommend.
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