I sent a complaint to Hotter Shoes regarding a pair which I only wore once or twice. They were kept in the wardrobe in a shoe box. When I went to wear them today I discovered the soles have disintegrated to such an extent they were leaving debris o the floor! The shoes were bought some years ago but their reply was that they are no longer under guarantee so offered no help whatsoever, I just read another review highlighting the very same issue I experienced. This is the last time I will buy Hotter Shoes despite the fact I find them very comfortable. I did not expect the shoes for just disintegrate despite the fact they haven't even been worn!
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