I returned a pair of faulty shoes with a manufacturer’s fault, they offered to replace them. However they no longer make that particular line. I requested a pair nearly identical to them but they requested I pay the price difference. It ws their shoes that were faulty and now I need to pay more to get a pair back!! Very poor customer service! This is to a customer who has purchased a number of shoes from them. I will now be looking elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
Enjoy great British design and quality with our stylish and comfortable range of footwear for men and women. Discover the full Hotter collection today.