I booked a room through Hotwire, and on the confirmation email, check out time was listed as 'before noon'. So, we figured we'd leave about 11:30. At exactly 11:00, housekeeping knocked on our door and asked if planned on staying another night because check out is at 11. We had to pack quickly, then run down to the front desk so we wouldn't get charged for a second night. Hotwire customer service couldn't care less, and just reiterated that their email said 'before noon', and not 'noon'. So, apparently, before noon means an HOUR before noon?
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