Not a bad app if you're small and don't plan to scale. Otherwise, I highly recommend not using HC to automate processes. After using HC for about 3 years, we've learned that It's extremely limited in what it can automate, does not offer many helpful integrations, in-app workflows are clunky and not intuitive, functionality is buggy, and the support team is very slow to respond and does not usually offer valuable insight.
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Housecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.