The email exchange below is my second attempt to resolve a mistake, and it’s the only response I’ve received despite multiple emails. I ordered a three-pack plus a single water bottle with a seal, but instead received a carafe that is completely different! These items are pricey, and I want either an exchange or a refund, but I’ve gotten no offers, and my follow-up emails remain unanswered. I even detailed my issue in my message, but instead of a solution, I received an explanation that didn’t address my concerns.
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House of Ayurveda is a heritage-inspired brand offering Ayurvedic cookware and drinkware, handcrafted from healing metals like copper, brass, and bronze. Rooted in ancient wisdom and designed for modern living, every piece invites ritual, balance, and deeper connection to nature.
