I bought a beautiful chess set as a Christmas gift. The exterior box arrived damaged, and upon opening, I found a corner of the set was severely affected. I reached out on Christmas and received a prompt reply, also on Christmas. I was amazed by their friendly and responsive nature, offering either a partial refund or a replacement. We chose the replacement, which arrived much quicker than expected. They kept me informed throughout. I can't praise them enough for their exceptional service. We look forward to many battles with this set. If we need anything else, I won't go anywhere else—they've earned my lifelong loyalty.
Claim your business profile now and gain access to all features and respond to customer reviews.
The House of Staunton is proud to be an official sponsor and the exclusive equipment provider of the United States Chess Championship, making us truly The Chessmen of Champions! When America's top Chess professionals battle for the US Chess Championshi...